Postage Policies

Rename, add icons to and group postage policies, so everyone can pick the right one quickly.

Overview

Your policies

Edit a policy

Disable a policy

Groups

Things to know

Click the screen or use the arrow keys to step through.

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01Overview

Postage Policies: Open Settings and choose Postage Policies, under Listings. It changes how your eBay postage policies appear in Superlister for everyone in the workspace, and lets you stop a policy being chosen. Only admins can make changes. Everyone else sees Workspace admins manage postage policies.

Policies appear once an eBay account is connected and its details are synced.

Policy listAdmins only: Every postage policy in the workspace, sorted by name inside its group. Groups come first, with their sub-groups and policies indented underneath. Policies not in a group are listed under Ungrouped.
A policy: Shows the policy’s icon and name. Underneath, you see the eBay name if you’ve renamed it, the eBay account if you have more than one, and Default if it’s the workspace’s default postage policy. Choose a policy to edit it.

Edit postage policy only changes how the policy appears in Superlister. eBay keeps the policy’s own name and settings.

Name: The name shown in Superlister, up to 80 characters. Leave it blank to use the eBay name, shown as the placeholder.
Icon: No icon, or a small, medium or large letter, or a small, medium or large box. Icons help people tell policies apart at a glance when choosing one.
Group: The group or sub-group the policy sits in, or No group.
Save: Applies your changes for everyone straight away. Cancel closes the window without saving.

Enable or disable: Switch a policy off to stop it being chosen for new Captures. It’s greyed out in the list and hidden when people pick a postage policy. Captures already using it keep it. Switch it on again to bring it back.
Disabling a default: If the policy is the workspace’s default postage policy, you’re asked to confirm first. Clear default and disable removes it as the default in Policies & Defaults, so new Captures get no postage policy until you set a new default.

Groups let people open, for example, Small items and then choose a policy.

New group: Creates a top-level group. A group with no policies in it shows Empty group until you move policies into it from their edit window.
Name and Icon: Give the group a name of up to 80 characters, such as Small items, and optionally an icon. Groups without an icon show a folder. Save group is available once there’s a name.
Inside: Top level, or another top-level group to make this a sub-group. Groups go one level deep, so a group that already has sub-groups stays at the top level.
Group options: The … button beside a group has Edit group, to change its name, icon or position, and Delete group. Top-level groups also have Add sub-group.
Delete group: Asks you to confirm. Its policies and sub-groups move up a level, and no policies are deleted.

What it changes: Names, icons and groups apply everywhere people choose a postage policy in Superlister, including Policies & Defaults, while creating a Capture and on a Capture’s Settings tab. Nothing here changes the policy on eBay. To change delivery services or costs, edit the policy on eBay and sync the account in eBay Connections.