Email Reports

Email daily, weekly and monthly summaries of your workspace’s activity.

Overview

Delivery

Daily, weekly and monthly

Topics

Saving

Click the screen or use the arrow keys to step through.

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01Overview

Email Reports: Open Settings and choose Email Reports, under General. It emails summaries of your whole workspace’s activity to the people you pick, every day, week or month. Only admins can open it.

Who gets the reports, and which time zone they run in. These apply to all three reports.

Workspace timezone: Choose the time zone the reports run in. Type to search the list, for example Europe/London. Send hours, and where each day, week and month ends, all use this time zone. Until you first save, it shows your browser’s time zone.
Recipients: Tick the people who should get the reports. Search workspace users finds people by name or email. Reports go to the email address each person signs in with, and everyone you tick gets every report that’s on. You can only pick people in your workspace. The count below the list shows how many you’ve picked.

Each report has its own card, with its own send time and topics.

Turn a report on: Use the switch in a card’s header to turn that report on or off. All three are off until you turn them on. A card that’s off looks faded, but you can still set it up ready for later.
Send hour: The hour the report is sent, in the workspace time zone. It starts at 09:00. Each report covers the period up to that hour: a daily report covers the 24 hours before it, and weekly and monthly reports cover the days since their period began.
Week starts and Ends / sends: For the weekly report only. It’s sent on the Ends / sends day, at the send hour, and covers everything from the start of the Week starts day. The week runs Monday to Sunday unless you change it.
Month cutoff: For the monthly report only. Last calendar date sends it on the last day of each month. Last named weekday adds Last weekday, so you can send it on, say, the last Friday of the month. Either way, it covers from the 1st of the month.

Tick what each report includes. Every topic starts ticked.

Captures created: How many Captures were created, and the 20 most recent.
Listings submitted: Listings successfully sent to eBay, including relists.
Breakdown by user: Splits the other ticked topics by the person who created each Capture. It can’t be a report’s only topic.
eBay items sold: Quantities sold, with returns and refunds. Weekly and monthly reports only, so it doesn’t appear on the Daily card.

Save report settings: Saves the whole page at once: time zone, recipients and all three reports. Nothing changes until you choose it. If any report is on, you need at least one recipient, and each report that’s on needs at least one topic other than Breakdown by user.
Things to know: Changes apply to future reports only, so earlier periods aren’t sent again. Turning a report on, or changing its send hour, days, cutoff or the time zone, restarts its schedule from the moment you save.