eBay Connections

Connect your eBay seller accounts so Superlister can list for you.

Overview

Connect an account

Account details

The account menu

Several accounts

Click the screen or use the arrow keys to step through.

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01Overview

eBay Connections: Open Settings and choose eBay Connections, under General. It’s where you connect the eBay seller accounts Superlister lists to, and keep those connections working. Connected accounts belong to the workspace, so everyone in it lists to the same accounts.

Connect eBay Account: Until an account is connected, the page shows No accounts connected. Choose Connect eBay Account to start.
Account NameRequired: A name to tell the account apart in Superlister, such as My Store. It’s required. It doesn’t need to match your eBay username.
Marketplace: The eBay site the seller account is registered on. Only eBay accounts registered in the United Kingdom can be connected at the moment, so United Kingdom is the only Marketplace.
Continue to eBay: Takes you to eBay. Sign in to eBay and allow access, and you come back to this page once the account is connected. Its details can take a minute to appear. The first account you connect becomes the default. Cancel closes the window without connecting.

Each connected account has a card. Default accounts come first, then the newest.

Name and marketplace: The Account Name you chose, with the marketplace underneath. The account Superlister lists to is marked Default.
Status: Connected means the account is working. Expired means eBay’s sign-in has run out, so choose Refresh Token from the account menu. Disabled means eBay told us the account was deleted. Hover over the status for a short explanation.
eBay User: The eBay username the account belongs to.
Access Token: When Superlister’s current access to eBay runs out. It only lasts a couple of hours, so it often shows Today. Superlister renews it by itself when it’s needed. Hover over the date to see the exact time.
Refresh Token: When the connection with eBay next needs renewing. Hover over the date to see the exact time. Both dates are dimmed when they’re less than 7 days away.
Business Policies: Whether the account uses eBay business policies. Superlister uses them for postage, returns and payment. Until Superlister has fetched the account’s details from eBay, this shows Account Details with Not synced, or Syncing... while it waits.

Account menu: Hover over an account’s card to show the ••• button beside its status, then choose it to open the menu. For a disabled account, Refresh Token and Sync Details are greyed out and Set as Default is hidden.
Set as Default: Makes this the account Superlister lists to. The default account is marked Default. This item is hidden on the account that’s already the default.
Refresh Token: Renews the connection with eBay.
Sync Details: Reloads the account’s details, such as Business Policies, from Superlister. Superlister fetches them from eBay when you connect the account and again on a regular schedule, so a change you make on eBay can take a while to show here.
Remove Account: Disconnects the account. Superlister asks you to confirm first.
Remove eBay Account: Choose Remove Account to disconnect it, or Cancel to keep it. You can connect it again at any time. If you remove the default account, the newest remaining account becomes the default.

Connect Another Account: Below your accounts, choose Connect Another Account to add more. It opens the same window as Connect eBay Account.